Local Agent
Overview
The Smarter Way to Sell Experiences
Local Agent is BRG’s scalable B2B storefront solution, designed to empower hotels, tour desks, retailers, and suppliers to sell curated experiences instantly. Whether you’re a concierge desk, visitor centre, retail counter, or supplier supporting third party agents, Local Agent gives you frictionless access to thousands of experiences across Australia and New Zealand—at wholesale rates, with no setup, no lock-in, and full control.
What You Get
White-label Portals
Branded agent portals with your logo, filters, and homepage theming
Self-Serve Onboarding
Sign up, configure, and start selling in minutes
Bulk Buy & Voucher Tools
Ideal for concierge desks, retail counters, and corporate gifting
AI Concierge Assistant
Chat-based planning and recommendations for front desk staff
Multi-language & Currency
Serve international guests with ease
Agent Recognition Program
Earn rewards and prestige as you grow
Live & Manual Booking Support
Bookable products with live availability or manual confirmation workflows
Quick Product Search
Search by region, category, or supplier name with instant results
Self-Service Links
Promote your unique booking link via website, QR code, or confirmation email
Sales & Weather Insights
Access region-specific announcements, sales data, and forecasts
Who It’s For
- Hotels & Resorts – Concierge desks, guest services, and in-room QR codes
- Tour Desks & Visitor Centres – Sell local and national experiences with ease
- Retail & Corporate – Offer experiences as gifts, incentives, or add-ons
- Suppliers – Empower your agents with a branded storefront and full catalogue access
Success in Numbers
- 1000+ agents using Local Agent
- 20% uplift in cross-sell margin from non-experience products
- >70 NPS across concierge and retail segments