Local Agent
Overview
The Smarter Way to Sell Experiences
Local Agent is BRG’s scalable B2B storefront solution, designed to empower hotels, tour desks, retailers, and suppliers to sell curated experiences instantly.
Whether you're a concierge desk, visitor centre, retail counter, or supplier supporting third party agents, Local Agent gives you frictionless access to thousands of experiences across Australia and New Zealand—at wholesale rates, with no setup, no lock-in, and full control.
What You Get
White-label Portals
Branded agent portals with your logo, filters, and homepage theming
Self-Serve Onboarding
Sign up, configure, and start selling in minutes
Call Centre Booking Support
365 days a year agent support
Bulk Buy & Voucher Tools
Ideal for concierge desks, retail counters, and corporate gifting
AI Concierge Assistant
Chat-based planning and recommendations for front desk staff
Instant Booking
Bookable products with live availability and automatic confirmation workflows
Multi-language & Currency
Serve international guests with ease
Agent Recognition Program
Earn rewards and prestige as you grow
Quick Product Search
Search by region, category, or supplier name with instant results
Call Centre Booking Support
365 Days a year agent support
Self-Service Links
Promote your unique booking link via website, QR code, or confirmation email
Customised Merchandising & Promotion
Merchandise local top sellers and hot deals
Distressed Inventory
Insert copy
Sales & Weather Insights
Access region-specific announcements, sales data, and forecasts
Who
It's For
Hotels & Resorts:
Concierge desks, guest services, and in-room QR codes.
Tour Desks & Visitor Centres:
Sell local and national experiences with ease.
Retail & Corporate:
Offer experiences as gifts, incentives, or add-ons.
Suppliers:
Empower your agents with a branded storefront and full catalogue access.
Success in Numbers
1000+ agents using Local Agent
20% uplift in cross-sell margin from non-experience products
70 NPS across concierge and retail segments